Hotwire Power Group is pleased to announce that we won another “Best Of Homestars” award for the 9th time!
We are extremely proud of the award as we know how difficult it is to be recognized by Homestars as THE BEST electrical company in the GTA, chosen out of hundreds of other companies.
More so we are very proud of the fact Hotwire Electric has been featured on Homestars in an article detailing the immense success we’ve shared through the years using Homestars.
Key Factor to HotWire’s success
In her article Jessica Greaves discuss the similarities between Homestars and Hotwire Electric:
“HotWire Electric has a lot in common with HomeStars as a business. Both Companies were founded over 10 years ago, both companies are run by women, and they both know the value of listening to their customers’ feedback and creating close personal connections in business.”
This is the cornerstone of our business, excellent customer service and the continuous search for customer satisfaction:
“This is the key factor to HotWire’s success. Listening to feedback and having the right processes in place to follow up and address any concerns. “Once we do a job for you, whether we messed up a little bit or we did a great job, we want your feedback. So we have an automatic process with our employees to get that review going and to get that feedback from the clients so we can learn from it, we can grow from it, and we can appreciate the amazing work that we did.”
Client Feedback is Essential for Business Success
As Hanna mentioned in the article “Having a successful business is all about being open and willing to accept and consider feedback. If you are able to really listen to what your clients want and work towards creating that for them, it makes everyone happier at the end of the day. When we asked Hanna what her advice for other home service professional companies is, she gave us this final quote:
“Accept the good and the bad, don’t fake it, be honest with your clients, be ready to help them. You have to understand that it’s all open, once you are open to the exposure, you have to be ready and prepared for what that brings.”
Hotwire Electric is one of the best electric service providers in GTA. We built our reputation by serving over 2000 customers through the years and we have over 600 reviews on Homestars with an average of 4.9 stars.
If you are looking for an electrical contractor in the GTA you must call us first and get a quote. We may not be the cheapest ones but you can rest assured that we will be the best electrical contracting company you can hire.
Call us today at 416-553-5533 to get an estimate.
